Frequently Asked Questions

SURGISYL face masks provide barrier protection against large particle droplets and do not effectively filter airborne particles. N95 masks, on the other hand, are designed to use as a particulate respirator for respiratory protection.

You should always wash your hands with soap and water before putting on the mask. 

Masks like SURGISYL are unable to protect you against infectious diseases like COVID-19 when used alone. Masks should be worn in tandem with good hygiene practices and other preventive measures such as social distancing.

Masks should be changed once your mask becomes soiled, wet or damaged. Ordinarily otherwise, they may be safely used for an estimated 4 hours continuously.

No, SURGISYL masks are single-use face masks to be disposed of appropriately after use. The efficacy of disposable masks drops once it has become damp. There is also a risk of infection if the masks have been contaminated.

The mask should always cover your nose and mouth.

The masks should be worn with the blue, pleated side facing out.

The masks should be stored in a clean, dry space. Please ensure you close the packaging it comes in to reduce contamination.

Please refer to the individual packaging for the expiration date of SURGISYL masks.

SURGISYL 3-ply masks can only help protect the wearer’s mouth and nose from irritants in the air, it is not effective in filtering out fine particles that are produced during the haze.

EN 14683 is a European standard that defines the testing methods and requirements (for design, production, performance) of medical face masks. Receiving a Type IIR grade means that the masks are suitable for use by doctors and healthcare professionals. Type IIR masks have a BFE ≥ 98% and are splash resistant.

ASTM is one of the leading global voluntary standards developing organisations. ASTM F2100 - 19 is the Standard Specification for Performance of Materials Used in Medical Face Masks. The levels determine the risk of fluid exposure for the mask material’s barrier performance. Level 1 rating determines that the medical face masks are for low risk of fluid exposure at ≥ 95% BFE and PFE.

Yes. Our Singaporean mask manufacturing facility and its processes have passed HSA and ISO requirements and we have been awarded a Singaporean Manufacturer’s License by The Health Sciences Authority of Singapore (HSA).

Our medical masks are have CE certification and our business is FDA registered, you may read more on our certifications page.